Course Reviews

5 star rating

Immediately helpful! Great material - spot on.

Mark Atkinson

Melissa is a great teacher. The videos are practical and succinct. She offers advice that you can use immediately to make your website better.

Melissa is a great teacher. The videos are practical and succinct. She offers advice that you can use immediately to make your website better.

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5 star rating

Great Advice!

Jonathan Collins

I thought I knew the basics of how to best communicate information on a website, but Melissa showed me some really valuable tips to improve how users experie...

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I thought I knew the basics of how to best communicate information on a website, but Melissa showed me some really valuable tips to improve how users experience information on the web! Great course!

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5 star rating

Best 30 minutes I have spent online in a long time

Heather Hollick

Melissa's gifts as a UX designer and a teacher are impeccable. I hired people to help my *build* my website, but no one ever said anything to me about th...

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Melissa's gifts as a UX designer and a teacher are impeccable. I hired people to help my *build* my website, but no one ever said anything to me about the text that I put *on* my website. I feel empowered now that I know what to do.

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What You'll Learn

After these three FREE short lessons, you'll be able to:

  • Make impactful changes to improve engagement on your nonprofit's homepage

  • Edit your text to be user-friendly for your desired audiences

  • Design forms with up-to-date best practices to improve completion rates

Meet Your Experienced Instructor

12+ years improving nonprofit and commercial websites

UX Designer & Content Strategist

Melissa Eggleston

Melissa Eggleston created Birdcall to serve organizations making a positive difference in the world. She has worked on UX projects for huge organizations such as Duke University, Lenovo, and The Bill and Melinda Gates Foundation. She has also helped many small startups and nonprofits all over the U.S. Melissa also teaches UX to graduate students at The University of North Carolina at Chapel Hill.

Course curriculum

  • 1

    3 UX Lessons

    • Introduction from Your Instructor

    • Lesson 1 - Best Practices for User-Friendly Text for Nonprofits

    • Example: How to Edit Text to be User-Friendly

    • Lesson 2 - Best Practices for Forms for Nonprofit Websites

    • Lesson 3 - Homepage Best Practices for Nonprofit Websites

    • Examples: Reviewing Homepages

    • Wrap Up & Keep Learning

Get Started Now

Your nonprofit website can be better immediately with some practical direction!